Summary — TL;DR
- The test itself is free. Nothing to refund.
- Card variant purchases (Holo / Gold / Void / Bundle): full refund within 24 hours if the variant was not delivered to your account.
- Pro subscriptions: cancel anytime; you keep access for the current billing period; no partial refunds.
1. Where Refunds Are Processed
All purchases on Psycho.AI are processed by Whop. Any refund is issued back through Whop to your original payment method. This policy sits alongside Whop’s Terms of Service and refund flows.
2. One-Time Purchases (Card Variants and Bundle)
Refund window: 24 hours from purchase.
You qualify for a full refund if:
- The variant was not delivered to you within 24 hours of payment;
- You purchased in error (wrong product, duplicate purchase) and contact us within 24 hours before the variant has been delivered;
- There is a substantiated technical defect preventing you from receiving or displaying the variant.
Once a variant has been delivered to your account and used (downloaded, shared, or otherwise consumed), refunds are at our discretion.
3. Subscriptions (Pro Weekly & Pro Monthly)
Cancellation: you may cancel at any time through your Whop account. Cancellation stops future billing and takes effect at the end of the current billing period.
Partial refunds: no partial refund is issued for the current billing period. You keep full access to Pro benefits until the period expires.
Auto-renewal disclosure (California ARL and similar state laws): subscriptions renew automatically at the price and interval you agreed to at purchase, until you cancel through your Whop account. This is disclosed at the point of sale and in your Whop receipt.
Trial periods: we do not currently offer any free trials. If we do in the future, cancellation before the trial ends will incur no charge.
4. How to Request a Refund
- Go to whop.com and sign in with the account used for the purchase.
- Find the order under “My Purchases” or similar.
- Use the built-in refund flow if available.
- If you can’t find the option, email us at hello@psychotest-ai.com with your order number and reason. We aim to respond within 3 business days.
5. Chargebacks
If you initiate a chargeback with your bank or card issuer without first contacting us, your Psycho.AI access (including any active Pro subscription and delivered variants) may be suspended pending resolution. Please contact us first — most issues are resolved faster and more amicably that way.
6. Statutory Rights
Nothing in this policy limits any statutory refund or consumer protection rights you may have under applicable law, including under US federal law and the consumer protection laws of your state.
7. Contact
Refund questions? Contact us at hello@psychotest-ai.com.